FAQs
Frequently Asked Questions
Find answers to common questions about Perfect Deal Technology and our products
We're here to help! Below you'll find answers to the most common questions our customers ask.
Warranty Policy
We're pleased to inform you that any laptop purchased from any of our shops comes with a one-month service warranty. This warranty covers any technical issues or defects not caused by mishandling or physical damage. Should you need assistance during this period, simply visit our shop, and we'll be happy to help.
We understand the inconvenience of purchasing a faulty product. To avoid such experiences, we follow a rigorous step-by-step approach to test every product before it is displayed for sale. This includes checking all possible components to ensure they meet our high quality standards.
Return Policies
We have a return and exchange policy in place. Please review our return policy page for the terms and conditions regarding returns or exchanges.
Promotions and Discounts
Yes, we run promotions and discounts occasionally. Keep an eye out for these offers to enjoy great savings on our products!
Logistics
Distance is not a barrier; we deliver nationwide. We have various delivery systems that can bring your items to you regardless of your location. Delivery charges depend on your location. Additionally, we offer payment on delivery in Kumasi and Accra for your convenience.
Due to the large volume of daily orders, we deliver items twice a day:
- Before 12 noon payment: Your package will be queued for delivery before the end of the day
- After 12 noon payment: You can expect the package later in the day or the following day
- Outside Kumasi: Deliveries usually take up to 24 hours
Payment Modes
We accept multiple payment methods for your convenience:
- Cash payments at any of our physical locations
- E-cash payments: Mobile Money (MoMo), Telecel Cash, Bank transfers
- Online payments: Our online shop is secured with Paystack and accepts all e-cash payment modes, ensuring your transactions are safe and secure
Our Products
We offer a variety of laptops, including both brand-new and certified refurbished models. All refurbished laptops are thoroughly tested and come with quality assurance, giving you peace of mind with your purchase.
Still Have Questions?
Can't find the answer you're looking for? Our friendly support team is here to help!
📧 Email: support@perfectdealtechnology.com | 📞 Phone: [Your Phone Number]